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monitorIT · Included in every plan

We see it before you feel it.

Good monitoring catches problems before they become outages. The work is choosing what to alert on, cutting the noise, and making sure every alert reaches a person who can act.

Get Pricing What's included

Or call 844-625-5925 — a human picks up.

ILLUSTRATIVE EXAMPLE · 24/7 MONITORING
SERVER
FIREWALL
SWITCH
WIFI
PC-01
PC-02
PC-03
LAPTOP
06:47:02 all systems nominal
06:47:31 SERVER · disk temp above threshold
06:47:45 engineer paged · acknowledged
07:02:10 resolved · fan replaced onsite · no downtime
You'd have found out when it died. We found out before it mattered.
100%
Satisfaction guaranteed, in writing
72h
From signed agreement to fully onboarded
24h
Every backup screenshot-verified, daily
24/7
Help desk, included on every plan
What's included

Everything monitorIT includes, itemized.

We monitor four surfaces — device health via RMM, network appliances via Auvik, real-time event correlation, and dark-web identity exposure. Each is configured per tenant, alerts are tuned per tenant, and the on-call engineer has runbooks for the things that wake them up.

✓

RMM / servers + endpoints

Device and service monitoring through NinjaOne, with thresholds tuned per tenant after a 30-day baseline so an alert means something.

✓

Network appliance health

Firewalls, switches, and access points watched through Auvik, with a live topology map instead of a spreadsheet.

✓

Real-time event alerts

Security events correlated on top of EDR. The SOC triages in real time and isolates affected hosts within minutes.

✓

Dark web identity monitoring

Continuous scan of breach dumps and credential markets for anything tied to your domain, with an alert on every new finding.

monitorIT commitments

What you can hold us to.

Five things we do on every account, written down so you can check them.

✓ Alerts reach a person who acts on them, 24/7.
✓ Thresholds tuned to your environment, so real problems stand out.
✓ Network gear and cloud services monitored, not just computers.
✓ Dark-web findings reviewed and acted on every month.
✓ Alert routing reviewed as your team and systems change.
Pricing

monitorIT. is in every plan.

monitorIT is included in every wedoIT plan at our published flat rate. No per-incident fees.

✓ Co-Managed $120/user ✓ Complete $225/user ✓ Remote $180/user
  • Co-Managed Device hardware + software monitoring · Network appliance monitoring + cloud config backup · Real-time network mapping · Dark web identity monitoring
  • Complete Device hardware + software monitoring · Network appliance monitoring + cloud config backup · Real-time network mapping · Dark web identity monitoring
  • Remote Device hardware + software monitoring · Network appliance monitoring + cloud config backup · Real-time network mapping · Dark web identity monitoring
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monitorIT. asked and answered.

What does "24/7 monitoring" actually mean here?
Three layers. Automated agent monitoring (devices, services, network appliances) feeds alerts into a tuned threshold set per tenant. Security event correlation runs through Huntress MDR's SOC, which triages in real time and isolates compromised hosts within minutes of detection. On-call wedoIT engineers are paged 24/7 for sev-1 events. We're not "checking dashboards in the morning."
How do you avoid alert fatigue?
Two practices. First, every new tenant gets a 30-day baseline window where we observe normal operating patterns before alerting on deviations. Second, monthly tuning reviews check false-positive rates and adjust thresholds. The goal is alerts that mean something — when our phone buzzes, the engineer reads the alert and knows immediately what to do.
What does dark-web monitoring actually do?
Continuous scanning of breach-data dumps and credential marketplaces for credentials tied to your domain. When a credential pair appears in a new dump, we alert and recommend immediate rotation plus an MFA registration audit. Useful at the org level (employee credentials) and at the executive level (personal credentials being used for business). We read every report and act on what it finds.
What's the difference between your monitoring and "having NinjaOne installed"?
Same tool, different operations. The tool catches what's broken; the operation decides what to do with it. Without a human triaging, NinjaOne alerts pile up in a dashboard nobody reads. With us, a human reviews every sev-2-and-up alert during business hours, and an on-call engineer is paged 24/7 for sev-1.
Do you monitor SaaS environments — M365, Google Workspace?
For security events (sign-in anomalies, privileged action audits, OAuth consent grants) — yes, in real time via Huntress MDR's M365 integration. For non-security operational events (mailbox quotas, license usage), monthly reports come through maintainIT. The line is: security events get real-time triage; operational events get monthly review.
What happens if your monitoring system itself goes down?
Tooling redundancy at the alerting layer — Huntress MDR and NinjaOne don't share infrastructure, so a single-vendor outage doesn't blind us. The on-call engineer also runs a daily morning check that confirms agent reporting on every monitored device. Silent agents get flagged the same day.

A 15-minute call. Straight answers.

Tell us what isn't working with your IT today. We'll tell you honestly whether we're the right fit, and if we're not, we'll point you somewhere that is.

And it's guaranteed: if there is ever anything you are not completely happy with, we will do whatever it takes to make it right.

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