Office users are people. The floor is an environment.
A distribution company doesn't have "80 users." It has 30 people at desks and a floor that a hundred more run in shifts, on shared stations, scanners, and label printers that nobody "owns." We built a plan for exactly that, and we're honest about where IT ends and your machinery begins.
Seven things a warehouse needs that an office never thinks about.
Shared stations, three shifts
Shipping, receiving, and packing stations that a hundred people use and nobody owns. Managed as an environment under wedoIT Ops, not billed as a hundred users.
WEDOIT OPSLabel printing that can't stop
When the Zebra jams, shipping stops. Thermal and label printers are monitored, supported, and replaced fast, and they're never a line item.
INCLUDEDScanners, handhelds, docks
Barcode scanners and rugged handhelds, their docks, and the Wi-Fi they depend on. Configured, inventoried, supported.
INCLUDEDWMS & ERP connectivity
We support the network, PCs, and scanners your WMS runs on, and we make the call to the WMS vendor when it's their layer, with you on the line.
VENDOR COORDINATIONWarehouse Wi-Fi that reaches the back racks
Coverage surveys, access points, switches, and a firewall sized for the building, with configuration backed up so a failed AP is a swap, not a rebuild.
INCLUDEDThe IT/OT line, stated plainly
We manage the Windows PCs, network, and security around your machines. PLC, CNC, robotics programming, and OEM repair stay with your specialists, and we say so up front.
HONEST BOUNDARYCamera systems, on their own network
The recording server is managed under wedoIT Ops and the cameras sit on their own segmented network; installation and camera repair stay with your integrator. What's covered →
WEDOIT OPSComplete for your people. Ops for your shared technology.
Named office employees go on Complete. The floor goes on wedoIT Ops, sized to the environment. Multi-shift operation? 24/7 Help Desk Coverage is included, and it covers the whole environment around the clock, with no per-device fee.
Floor questions, answered straight.
Do we pay for every warehouse employee?
Do you charge per scanner or per printer?
Is the floor supported on second and third shift?
Can you support our WMS?
Can you support our manufacturing equipment?
What happens when we add a second building?
Stop paying office-user prices for warehouse technology.
Fifteen minutes. Tell us what your operation runs on and we'll size Ops honestly, including whether Extra Small is enough.
And it's guaranteed: if there is ever anything you are not completely happy with, we will do whatever it takes to make it right.
Or call now: 844-625-5925 — a human picks up.