Seven products. Named, scoped, and accountable.
Each wedoIT service has its own scope, its own tools and its own promise, so you always know what you're paying for and who's accountable.
supportIT.
A service desk technician answers, 24/7. They troubleshoot the issue instead of just creating a ticket for a later callback.
- Unlimited remote helpdesk, 24/7
- Onsite visits on Complete
- Technicians who troubleshoot
- Nights, weekends & holidays
- New hire & departure handling
- Vendor wrangling
secureIT.
Layered security across email, devices, identity and network, monitored around the clock.
- Perimeter / NGFW
- Email security & anti-phishing
- Endpoint & EDR
- Identity & access
- Patching cadence
recoverIT.
Backups tested every 24 hours, so you know they'll restore.
- Onsite + offsite encrypted
- BCDR with screenshot verify
- M365 / Workspace protection
- Network device config recovery
monitorIT.
24/7 visibility into your environment. Including the dark web, where stolen credentials end up.
- RMM / servers + endpoints
- Network appliance health
- Real-time event alerts
- Dark web identity monitoring
trainIT.
Your team is your first line. We train them like it.
- Quarterly live webinars
- Org-specific staff training
- Phishing simulation programs
- Tool & software walkthroughs
maintainIT.
Documentation, licenses and reviews, kept current so every fix starts from the facts.
- Documentation portal
- Asset & license tracking
- Quarterly security review
- IT budget planning
speakIT.
A plain-English monthly report for your leadership, and a standing call to go through it.
- Monthly transparency call
- Network & security reports
- Open question / concern log
- Full doc access, anytime
simplifyIT. Asked, not invoiced.
Not a product. Not a line item. Not something you'll find on the invoice. simplifyIT is the question we ask of every system, every ticket, every vendor relationship, every recurring meeting: is there a simpler way to do this?
Most MSP relationships accumulate complexity over time — more tools, more integrations, more standing meetings, more line items, more places where things can fail quietly. We do the opposite. Every quarter we audit our own setup against the question. We've removed tools that weren't earning their seat. We've collapsed integrations that duplicated each other. We've shortened our own check-ins when they weren't generating value.
The discipline is asked, not invoiced. It runs across all seven xITs and gets asked at every speakIT call. If we ever stop asking, we stop being different.
Want to see how an xIT actually runs?
Email a real human. Get a real reply. Or pick the product page that fits the question on your mind.
And it's guaranteed: if there is ever anything you are not completely happy with, we will do whatever it takes to make it right.
Or call now: 844-625-5925 — a human picks up.