844-625-5925 Get Pricing
maintainIT · Included in every plan

Boring on purpose. That's the point.

maintainIT is the unglamorous work that determines whether a security incident takes 2 hours or 2 days to contain. When EDR alerts, we need to know what's on the device, who else has admin, when the last backup ran, and what the recovery procedure is. That data doesn't appear in a panic — it has to be maintained continuously.

Get Pricing What's included

Or call 844-625-5925 — a human picks up.

ILLUSTRATIVE EXAMPLE · IT BUDGET PLAN
SEP
OCT
NOV
DEC
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
Firewall end-of-lifereplace before support endsBUDGETED
Laptop cycle · 10 unitsstaggered, not all at onceBUDGETED
Server refreshquoted 9 months aheadBUDGETED
SURPRISE CAPITAL EXPENSES0
Boring on purpose. Every replacement is on a calendar you approved, not an emergency invoice.
100%
Satisfaction guaranteed, in writing
72h
From signed agreement to fully onboarded
24h
Every backup screenshot-verified, daily
24/7
Help desk, included on every plan
What's included

Everything maintainIT includes, itemized.

Documentation drifts unless someone owns it. We run it as a separate xIT because it's the foundation everything else relies on.

✓

Documentation portal

IT Glue, with every change tracked by operator, reason, and timestamp. You have read access, permanently.

✓

Asset & license tracking

Inventory synced from RMM — devices, OS versions, warranty status — plus a monthly license audit that flags unused seats and renewals 90 days out.

✓

Quarterly security review

Documentation checked against reality and posture checked against the secureIT layer model. Gaps get queued, not filed.

✓

IT budget planning

An annual session on refresh dates, license cost trends, and security gaps worth funding. The deliverable is one page, not a 40-slide deck.

maintainIT commitments

What you can hold us to.

Five things we do on every account, written down so you can check them.

✓ Documentation updated as your environment changes.
✓ Licenses tracked in one system, so renewals hold no surprises.
✓ Quarterly reviews happen every quarter, quiet ones included.
✓ Your Microsoft 365 license mix reviewed well before renewal.
✓ Documentation treated as the foundation every fix depends on.
Pricing

maintainIT. is in every plan.

maintainIT is included in every wedoIT plan at our published flat rate. No per-incident fees.

✓ Co-Managed $120/user ✓ Complete $225/user ✓ Remote $180/user
  • Co-Managed Cloud-based documentation portal (shared) · Asset management + license renewals · Hardware + license procurement · Quarterly security + asset reviews
  • Complete Cloud-based documentation portal · Asset management + license renewals · Hardware + license procurement · Quarterly security + asset reviews
  • Remote Cloud-based documentation portal · Asset management + license renewals · Hardware + license procurement · Quarterly security + asset reviews
Get my instant quote

maintainIT. asked and answered.

Why is documentation a separate product line?
Because it's easy to treat as overhead, and it's what everything else depends on. When a security incident hits, the documentation is what determines how fast we can respond. Same when an employee leaves and we need to disable their access cleanly across every service they used. We name it explicitly so we're accountable for doing it. It's included in all three plans.
Who has access to our documentation?
You do. Every wedoIT client has read access to their own IT Glue tenant — credentials, asset inventory, network diagrams, license records, change history. Read access is permanent and survives contract termination. We've watched the disaster of clients leaving an MSP and not having documentation; we don't gate it.
How current is the documentation actually kept?
Every change made to a managed device or environment is documented at the time of change with an operator name, a reason, and a timestamp. We can show you the last 90 days of changes on demand. The quarterly review is an audit pass — checking documentation matches reality, not generating new docs.
What's in the IT budget planning?
An annual review session surfacing upcoming hardware refresh dates (laptops at 4 years, firewalls at 5, servers per warranty), license renewals due in the next 12 months with cost trends, security posture gaps that should be funded, and project work that's been queued. The deliverable is a one-page document, not a 40-slide deck.
Do you track licenses for software you didn't sell us?
Yes if you give us access. We can track Adobe, AutoCAD, Sage, industry-specific software — any license your team actively uses, regardless of who sold it. Tracking surfaces unused seats and surprise renewals.

A 15-minute call. Straight answers.

Tell us what isn't working with your IT today. We'll tell you honestly whether we're the right fit, and if we're not, we'll point you somewhere that is.

And it's guaranteed: if there is ever anything you are not completely happy with, we will do whatever it takes to make it right.

Call 844-625-5925 Get my instant quote

Prefer scheduled? Book a 15-minute call