“It’s Time To Get Rid of The IT Department” So says Joe Peppard, who recently wrote a Wall Street Journal article with that provocative title. Peppard, currently on leave from his position as a principal research scientist at MIT Sloan School of...
Microsoft 365 (formerly known as Office 365) is a robust, subscription-based platform used by over 200 million people each month as their main email service. It is the backbone of the communications systems for over a million companies worldwide. Microsoft 365 is...
On March 11, 2020, the World Health Organization (WHO) declared COVID-19 a pandemic. Within weeks states began to shut down schools, businesses temporarily closed their doors, and workers quarantined at home in an effort to contain the spread of the disease. People...
Generally speaking, there are two models for addressing your IT needs, the Break/Fix Method and the Managed Service Method. What is Break/Fix? Break/Fix is pretty much just how it sounds. When something in your IT network breaks, you call in someone to fix it. Many...
Are you a good listener? Much as we may hate to admit it, most of us are not. We get frustrated easily when others are not fully listening to us, yet we don’t often turn those same expectations on ourselves. We all come into conversations with our own preconceived...
