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What is IT Asset Management?

What is IT Asset Management?

IT asset management (or ITAM) is the overseeing of a company’s IT-related equipment, software, and licenses so that they are identified, inventoried, kept track of, distributed, and monitored for upgrades, renewal, retirement, and/or replacement. IT assets can include...
What’s Best? Break/Fix vs. Managed Services

What’s Best? Break/Fix vs. Managed Services

Generally speaking, there are two models for addressing your IT needs, the Break/Fix Method and the Managed Service Method. What is Break/Fix? Break/Fix is pretty much just how it sounds. When something in your IT network breaks, you call in someone to fix it. Many...