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Managed IT Services: Schaumburg.

As a local-area Schaumburg business, you know how important it is that your business technology systems are running smoothly and continuously. How important protecting your data can be. How vital cybersecurity is. How necessary keeping up on the latest technology is. But, overall, you know the value of peace of mind. That feeling you get when you lock the door at night knowing that your systems are strong and poised for success.

Peace of mind is what you’ll find when you partner with wedoIT. 24/7/365.

Have your IT guys been ghosting you lately?

The backbone of a successful relationship with your IT vendor isn’t technology, it’s service. Are they responsive to your needs? Is help easy to access? Do your questions get answered? Do you understand your invoices? Do they do what they say they’re going to do? It’s intangibles like these that make a good partnership great. Every IT vendor has similar technology tools and access to similar technology solutions. It’s the relationship you form that really makes the difference. It’s the kind of relationship you’ll find with wedoIT.

FAQs — Answers to questions about working with wedoIT… 

Q: With so many IT vendors out there, why do I need one in the Schaumburg area?

A: It’s true that these days with the technology we have at our disposal our business partners can be just about anyplace. But, doesn’t it make sense to do business with a company that’s part of your local business community? Someone who is familar with the unique situations and challenges of your local area? Isn’t it a good idea to support local business like you’d like to be supported?

Q: Are you a member of the Schaumburg Business Association?

A: Yes. We’ve been a member and support of the SBA from the first.

Q: I don't hear from my IT guys much. That means everything is going well, right?

A: One of the ironies of the IT business is that if we are doing are job the right way, things aren’t breaking, and you don’t need to hear from us often, right? Wrong. Your IT partner should be keeping things running smoothly, but they should also be actively engaged with you in planning, budgeting, training, troubleshooting, etc. When things are running well, then everybody has time to focus on next steps and business growth.

Q: Do you work with NPOs?

A: Absolutely. We have several Non-Profit Organizations on our roster. In fact, we have special discounted pricing available for qualifying NPOs.

Q: Can you help with cybersecurity?

A: Definitely. We have a compreshensive suite of services that monitor, detect, remediate, and repair. We work hard to protect your business from the ever-present threat of cybercriminals.

Q: Do you have clients in the Schaumburg area?

A: Yes. Although we have the capabilities to work nationally and internationally, the majority of our clients are right here in Cook County in the Schaumburg area.

Q: Do you offer training?

A: Yes, we can provide whatever training your organization needs to be as productive as possible. From new technology to existing products and procedures, we’ll make technology comfortable for every user.

Q: We already have an in-house IT department/person...

We can work with your IT person or department to add critical services and oversight. For expample, your in-house IT department could manage day to day operations and infrastructure maintenance while we could provide remote monitoring, data backup, and cybersecurity protection to supplement your efforts. We could consult on projects. There are many ways we could work together cost-effectively.

Q: Isn't making a change to a new MSP messy and difficult?

A:  Not at all. We’ll work with you and your previous MSP to make the transition as smooth as possible. We’ll work on your behalf to get everything offboarded from your old vendor and onboarded with you. The whole process can be done in as little as 72 hours.

How much do IT services cost in the Schaumburg area?

We’ve worked hard to bring to you comprehensive service plans at the most cost-effective and fair prices. In the Schaumburg area you’ll find IT partners priced less than us, and IT partners who are more expensive. But who delivers the most value?

How do we determine our prices?

Our prices are based on the amount of users (or sometimes endpoints) that we will be working with. Our service plans are organized into 4 different levels so you can choose the approach that works best for your organization.

In the IT world it’s often difficult to understand comparative prices and the value they represent. Many IT vendors will start off low and then up-sell you on add-on services. Others seem to be priced very low, but their services don’t really adequately cover your needs. And some larger organizations are just plain expensive and their prices don’t represent a high degree of value for your organization.

We’re Committed to Being Fully Transparent.

When it comes to pricing, we believe in being fully transparent. Unlike most MSPs, we publish our prices right on our website. Check out what we’re talking about at the link below:

Schaumburg, Illinois:

Top-Rated by Money Magazine

Money magazine ranked Schaumburg as one of the best places to live in America. In 2020, the magazine also ranked Schaumburg as one of the top places in the United States to start a business.

Overall, the Money magazine rankings affirm Schaumburg as a top destination for businesses and entrepreneurs, with a strong economy, supportive business environment, and access to world-class resources and talent.

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5 Ways to Protect Your Business from Ransomware

A fresh approach to IT designed for

Schaumburg-area businesses like yours.

 

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Clear, Simple Contracts

Simplified Pricing

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Audits Included

Onboarding Within 72 Hours

Team Oriented

Cloud Focused

Complete Security & Back Up Solutions

Remote Monitoring & Support

Simplified Systems

Cost-Effective

How Satisfied Are You With Your Current Managed Service Provider?

1. ___ On a scale of 1 to 10 with 1 being “Terrible” and 10 being “Amazing” how would you rate your current MSP?

2. ___ Everything is going great. No complaints.

3. ___ We have issues and need something better.

4. ___ With my current MSP technology seems difficult and complicated. I don’t often fully understand.

5. ___ Our invoices and bills are predictable and understandable. My MSP understands our budget and works accordingly.

6. ___ It’s easy to communicate with my current MSP.

7. ___ When there is an issue my MSP is easy to contact and responsive to our needs.

8. ___ We have pretty much a “Break/Fix” relationship with our MSP. We call them when things need repair.

9. ___ We have more of a business partner relationship with our MSP and they participate in planning, budgeting, and technology management.

Data Backup & Recovery: Do You Have a Plan?

  • Business Failure: Almost 70% of small businesses close within a year of a large data loss. (Consoltech)
  • Unprotected Folders: 33% of all folders in an average company are not protected at all. (Comparitech)
  • Global Issue: The global average data breach cost in 2022 was $4.35 million. (Statista)
  • Hard Drive Crashes: 140,000 hard drive crashes happen weekly in the US. (webtribunal.com)
  • Every Five Years:  20% of small and medium-sized businesses suffer from data loss due to a major disaster. (webtribunal.com)
  • No Back-Ups: 96% of businesses don’t back up their workstations. (webtribunal.com)
  • No Disaster Recovery Plan:  75% of small businesses lack a disaster recovery plan. (webtribunal.com)

Cyberattacks On The Rise

 According to Forbes — In 2022, 43% of cyberattacks target small businesses. Only 14% of these companies have proper defenses. And 83% aren’t financially prepared to recover from such attacks.

Ready for a change? Here’s what the process looks like:

1. Make your decision.

For whatever reason, you’ve come to the conclusion that your current IT vendor is not delivering the quality service your business deserves. All good. It’s time to move on.

2. Determine the timing.

Do you want to make the change as soon as possible? End of the month? End of the quarter? Take a look at your service agreement. When does it expire? Does it offer any information on the timing involved in making a change?

3. Let us know. Let your current vendor know.

Fill us in on your decision and your timing. Contact your vendor and tell them you’re going to be making a change. Give us their contact information and we’ll get in touch and organize the turnover.

4. We’ll work with your existing MSP to make the transfer.

We’ll coordinate with your existing MSP to move over licenses, email, servers, etc. If all goes as planned we can usually make this happen in about 72 hours.

5. Set up an onboarding appointment with your staff and ours.

We’ll meet with you to get everything all set up, set timelines, training sessions, and generally coordinate the turnover to working with wedoIT.

Downtime Is Expensive

According to studies conducted by IDC and Gartner, 80% of small businesses have experienced downtime at some point.  The costs range from $82,200 to $256,000 for a single event and an average of $137 to $427 per minute.

What are you looking for in an IT partner in the Schaumburg area? Let us help you find it.

What are your issues? Concerns? Questions? If you’re not completely satisfied with your current IT vendor, doesn’t your business deserve more? Let us know what’s on your mind.

Hiring an IT partner is more about relationship than it is service stacks and statistics.

 

Contact Us To Find Out More

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